ChatIQ.ai

ChatIQ AI is a tool that automates customer interactions using artificial intelligence. Over 10,000 users have adopted this technology since its launch, resulting in a reduction in support tickets and emails, as well as an increase in sales and conversion rates. These outcomes are achieved through the use of custom AI agents trained on individual businesses’ data.
Customize Without Coding
ChatIQ AI allows users to create multiple AI chatbots tailored to their specific needs. This can be done by leveraging a website’s content, support documents, PDFs, and FAQs to create custom AI agents. These agents can be integrated into a website with a single line of code and can respond to visitor inquiries in real-time.
Emotional Understanding and Human Intervention
Effective emotional management is crucial in maintaining customer satisfaction. ChatIQ AI enables users to create custom commands that allow their AI agents to understand and respond to customer emotions. For example, an AI agent can send a calendar link to an angry customer or a review link to a satisfied one.
Building Custom Workflows
Users can start by selecting a template from the public library and then design custom decision trees for their AI agents. This can include creating IF/ELSE prompts that trigger specific actions. For instance:

• IF the customer is angry: Send a calendar link to schedule a meeting with a support representative.
• IF the customer is happy: Request a review and send a link to a review platform.
  Real-Time Customer Insights
  ChatIQ AI provides users with real-time insights into customer interactions. This allows businesses to understand customer concerns and issues as they arise, enabling them to address them promptly.
  Templating and Reusability
  ChatIQ AI enables users to create reusable custom prompts and commands for their chatbots. These templates can be saved in a private library and reused across multiple chatbot builds, streamlining the process of managing customer interactions.